Dear Robert D, could you please email our National Service Manager, he can ascertain how to best rectify the problem. Can... 't love this cooktop enough. Our review covers a range of induction cooktops across the width range of 60cm–90cm. Our email address is. The on/off and power button became very insensitive. Smeg SUK91MFX9. Your trust is our top concern. Latest Smeg Cooker reviews, ratings from genuine shoppers. We will have to press many times to get the power tha...Read more, Dear Tiff, I am the National l Service Manager for Smeg and I would like to assist with this problem, could you please email me direct at steve.cullen@smeg.com.au with your details and also what are a... Read more, I was wary of getting an induction cook top. The Smeg SA 195 has been a dream, easy to use and amazing response to control inputs. http://www.warehousesales.com.au/ SMEG 60cm Induction Cooktop The SIHP264S 60cm ceramic cooktop has four induction cooking zones. Induction cooktops are also excellent from a safety perspective: since the element itself does not get hot, it’s safe to touch unless you’ve had a hot pan on it for a while. Also, the induction hobs are flexible in that they can take cooking pots of various sizes. And after reading the reviews it seems Steve is working harder than the cooktop. The boost function is brilli...Read more, Do not buy this cooktop!!! Temperature control is really good and the, Lovely to cook with but not robust for even lightest kitchen use. Only 2 yrs later the glass cracked with the smallest tap of a spoon? I was wary of getting an induction cook top. While making sandwiches adjacent to the stove I bumped a glass lid against the edge of the cooktop and this caused a chip & 2 cracks in the surface. When you need to cook up a feast for many, the SMEG 90cm Induction Cooktop has six induction cooking zones that can cater to pots and pans of all sizes. The 60cm induction cooktop has a capacity for four cooking zones, sufficient for the average family size. I was looking for an easy clean surface ..tickThen ease of control, and am delighted to say it is as instant if not better than gas... tickI am cooking rice using absorption method just so easily, no boil overs and perfect cooking...tickMy one ‘complaint’ is not being able to leave pots and pans and on the surface when not using. We independently review and compare Smeg SIM662WLDX against 30 other induction cooktop products from 22 brands to help you choose the best. Now I feel as though I have wasted $3000. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. I can't believe this as I've had other brand glass cooktops and I've never had this!$3000 for this... ever so disappointed. We didn't realise how much we loved this cooktop ... until we had to go a week without it. Which are the fastest at boiling water. We certainly have 19 images about smeg induction cooktop including images, pictures, photos, wallpapers, and more. Hi Anna - thank you for your review, did our Authorised Smeg Agent look at this? we will then contact you direct to discuss this matter. Our email address is service@smeg.com.au and please mark to the attention of Lesley. There is room for my larger pans and saucepans. We do have parts for this model cooktop and would love to have an opportunity to assist you with the matters that you h... Read more, Would just like to say that Smeg reached out and apparently it was the Electrician that was dodgy. Find best deals and buying advice from consumers on Smeg Cookers from Reevoo. Regards, Steve Cullen, The wife and I are extremely happy and appreciative of Steve and Smeg. Love the keep warm settings too. Whether you love or loath being in the kitchen, our community of reviewers have determined that out of almost 5,000 appliances on ProductReview.com.au, these are the best available! The complete Smeg cooktop range features gas and ceramic cooktops. Although I thought that was a little weird, I got it out of the drawer & he then stood there going through the booklet while I explained the problem with the cooktop. There are 3 main problems, however: 1. there is no halfway between settings so depending on the size of your pan sometimes it. Most people I spoke to had only bad experiences however I decided to give it a try anyway. A huge thank you to Steve Cullen & Leon at Smeg. 14 Reviews. Purchased in October 2017 at The Good Guys for A$3,000.00. No idea on the price of the others but the ZLIC seems to cost $200ish. Dear Chris,I am the National l Service Manager for Smeg and I would like to assist with this problem, could you please email me direct at steve.cullen@smeg.com.au with your details and also the previo... Read more, I would like to thank Steve from Smeg.Steve organised a replacement glass and within a week it was all sorted out.... Read more, We bought this induction cooktop when we first moved into our new house few month ago. Says it has a minimum diameter of 80mm. Soups, pastas, and stir-fried dishes are simple and easy to prepare, thanks to the Smeg 900mm 6 Zone Induction Cooktop with multiple cooking zones and variable heat settings. I bought this model at the end of March 2015. Obviously thinking it means error. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. Designed with multiple cooking zones and power levels, the Smeg 70cm Bridge Zone Induction Cooktop serves as a versatile and practical cooking space for preparing different kinds of food at home. Hi Brigitte. Can't use it at all which is very disappointing for something only a few months old.. Hi Lou - I am the National Service and Spare Parts Manager for Smeg Australia.Error ER47 , does mean that the hob is not connected to the network. After 3 months, I am extremely pleased with the decision. I am very pleased to say that my faulty cooktop was replaced & the new cooktop is excellent !! Energy efficiency is maximised as induction hobs only heat up the base of the pan and not the rest of the surface area, which stays cool. After all, think twice before you buy SMEG induction. Purchased in April 2019 at Winning Appliances. Smeg Induction Cooktop EAN13: 8017709288532. I really want to like my brand new induction cooktop but I am really struggling ... We have had the Smeg SA195 installed for a week and are still being amazed at the different features we are discovering. That is a lie. Spoke too soon. Key Features Each zone offers boost and 9 heat settings to provide the flexibility you need for preparing a wide variety of dishes Latest review: Have had this cooktop on 3 years now and about 5 months ago two of the hotplates flash up with an E?? Ltd. All Rights Reserved. But we were using the exact same one before, and he insists that the cooktop replacement was a new one. Would just like to say that Smeg reached out and apparently it was the Electrician that was dodgy. Induction performance is enhanced by great quality cookware and this cooktop deserves the best. Regards Temperature control is really good and the, Latest review: Lovely to cook with but not robust for even lightest kitchen use. (5 stars for customer service). However, we begin to notice the induction cooktop wasn't working properly. Hi Anna - thank you for your review, did our Authorised Smeg Agent look at this? Have had this cooktop on 3 years now and about 5 months ago two of the hotplates flash up with an E?? The only exception was overall satisfaction, where it finished on three stars. Dear Tiff, I am the National l Service Manager for Smeg and I would like to assist with this problem, could you please email me direct at, ll of the issues. Can I use a 32cm chef's pan on my induction cook top, I had a reply from my previous review from Smeg, they sent out a services man, he told me I had purchased the incorrect chefs pan, so I went back to place of purchase, HOUSE and they happily exchanged my pan for a new one the same, she explained sometime the pan can be faulty, I took the pan home a boiled water and I could see the heat was only in the middle, I used the small frypan that Smeg supplied and it boiled all over in the pan... Really is it that hard to get a 32 cm Chefs pan that will cook evenly!!! It was great for, Latest review: The induction cooktop is absolutely a great idea. Regards, Steve Cullen. On looking up the warranty we see it is only parts and labour that is covered. Smeg sent their electrician and have replaced the faulty parts under warranty. Write a review on ProductReview.com.au! Further details in the disclaimer. Thank you Smeg. After writing my review, SMEG contacted me and after reaching a compromise, a very fair one I might, I recently moved to a new apartment, which had a Smeg ceramic cooktop. If you are looking for smeg oven and cooktop youve come off to the right place. Could you please email our national service manager, steve.cullen@smeg.com.au with your name, address and contact number. I spent $2700, would have thought it would have lasted longer and be able to get parts. Cooktop was correctly installed by Smeg. This Smeg 90 cm induction is my favourite. Do not buy this cooktop!!! Kind Regards, Smeg Australia. I had my previous ceramic cooktop for 20 years and never an incident like this! I was about to replace my Brandt cooktop due to kitchen renovations (I have had for 10 years) and very happy with it. I can't help feeling that the service people that SMEG send out are between a rock and hard place - they say the right things then we never get a resolution. The shine off our brand new kitchen and appliance is well and truly smeared! Hi Brigitte. It was a fairly major job to have it wired correctly but it is so worth it. Hi Mark. I caused a crack in mine on corner edge. Once I have this information I will be in direct contact with you to discuss this matter. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. However, we begin to notice the induction cooktop wasn't working properly. We would like to have an opportunity to assist you with the problem you have mentioned. Regards, Steve Cullen, I have read the manual and cannot get my smeg to start. Once I have this information I will be in a position to ascertain what to do to fix these problems. hi Stephen S - thank you for your question, in order for us to discuss this matter with you can you can you kindly email us direct with your full name, address and a convenient contact telephone number. We use a special ceramic cooktop cleaner (from supermarket) once a week or so to keep it looking nice. I also have your oven and love it too. Our email address is: service@smeg.com.au and please mark to the attention of Lesley. Smeg Electric Cooktops are really the best choice for you as they have glass ceramic surface, also stainless steel frame that is surrounded on cooktop makes them more special. The boost function is brilli... ant, a 6L pot of water boils within 5 minutes from cold start! The minimal design looks great (but make sure you take the time to read the manual to find out what all of the buttons and combinations do). Great product. After this cooktop was installed, I began to notice that there was a problem with the middle cooking zones. As he was walking into the kitchen, he asked me if I had the instruction book. Corner has cracked when small wooden knife block got tipped on it's side. It works fine until we had a problem and we got a new replacement after that. Thanks again Steve and SMEG. The gas cooktops, available with professional stainless steel finish, can be installed in a variety of different ways: raised up, range top and ultra low profile . Purchased yesterday this Induction Cooktop, and is my first depatrure away from Miele appliances in some 30 years.I know i am probaby nit picking, but when you spend some $3000, you would expect a better user manual.The manual, especiallty the installation section looks like it was written by a 10 year old, then shoved through a Google translator for English.Once again, i know i am being pedantic, but first impressions means alot to many people. We have had issues from the noise coming from the cook top through to malfunction on half/all of the 5 cooking areas. Obviously thinking it means error. We spend heap of money on this induction but the induction cooktop doesn't even work properly. I was really disappointed at the technician that he can't help us with the problem. If I had the left zone & one of the right zones turned on, the back middle zone would not work at all.