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volunteer_guidebook

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Volunteer Guidebook

(as adopted on August 2nd, 2009)


For purposes of this document, the following references may be used interchangeably where and as appropriate: RTM/LVL; Right to Move; La voie libre; “the shop”.

All of these terms refer to the whole of the space allocated to Right to Move/La voie libre, and to the operations occurring in that space relative to the organization “La voie libre/ Right to Move”.


Admission into the shop
  • The shop is open to the general public.
  • Right to Move/La voie libre is a non-racist, non-sexist, queer-friendly and non-discriminatory space.
Definition of “Member”
  • Any member of the public who pays the yearly $20 membership fee
  • Volunteers are also classified as members, and must also pay the yearly membership
Rights of Members
  • Use the shop during its opening hours
  • Buy used or new parts, provided they install the parts on their own bikes in the shop
  • Store one project bike or wheel, for a limited time, provided they are actively working on the project
  • Freely use lubricants, tube patches and glue for the purpose of fixing and maintaining their bicycles
Responsibilities of Members
  • Those wishing to use the shop are asked to first become members.
  • Membership costs $20 and, which must be paid in full, in cash, upon registration. We do not accept partial payment
  • Membership is valid for one year and may be renewed yearly
  • If someone wants to use the shop and, for whatever reason, cannot register as a member that day, we allow them to use the shop but request that they pay a donation and buy a membership the next time they visit.
  • Upon registration, members are asked to read and respect the Code of Conduct.
  • Members are asked to put away any tools they use, put any recyclables or garbage they generate in the appropriate container, and generally clean up after themselves
  • Members/shop users are asked to respect the direction of the volunteers, esp. on such matters as safety, proper use of particular tools, priority access to stands/space, and storage space
Prospective Volunteers

Membership in the organization as a volunteer shall be limited to General Members interested in furthering the objectives of RTM/LVL. If someone expresses interest in becoming a volunteer, we ask that they first:

  • Attend an orientation (if possible)
  • Make him/herself acquainted with the other volunteers, the workings of the shop and its tools, and read the RTM/LVL Guidebook
  • Show up to different shifts so they can meet different volunteers before committing to a regular shift
  • Read the document on volunteering at the shop
  • Ask other volunteers to orient him/her on matters not mentioned in the guide
Rights of Volunteers
  • Each volunteer is allocated $2 each per shift to purchase coffee, or equivalent. This also applies to those who do paid work in the shop 
  • Volunteers may accept tips from members, so long as the member makes it clear that it is not a donation to the organization as the whole
Established Volunteers
  • Every new volunteer has a probationary period of three months.
  • This three month period can be bypassed in certain cases, but only if there is consensus among the other volunteers
  • After three months of regular shifting, and with the approval of other volunteers at a meeting, the new volunteer becomes an established volunteer and has the same privileges as other established volunteers
Privileges of established volunteers
  • May be added to the key list kept at Concordia security and/or attain a key to the cash box and apply to the university to attain a personal key to the front door if there is consensus among the other volunteers, established volunteers
  • May use the shop during hours when it is not open to the public
  • Applicable for paid work (see policy on paid work)
  • May purchase merchandise at cost from our suppliers. This only applies to special orders, not to merchandise already purchased for sale in the shop
  • May store one bicycle and one wheel in the mechanics' space, where the rule is one bicycle or wheel per hook
Responsibilities of Volunteers

The duties/responsibilities of volunteers, individually and severally, taking a shift on a regular basis include, but are not limited to:

  • Keeping the log, journal, or equivalent for their shift according to the prevailing standards for such record-keeping;
  • Maintaining, updating, and securing the membership database and other computer files specific to operations of the shop
  • Maintaining the shop, as infrastructure, as a clean and safe working environment;
  • Helping with basic upkeep of the shop including cleaning, organizing, taking out trash, etc.
  • Attending monthly meetings
  • Representing RTM in person-to-person communications in a reasonable manner.
Sales
  • Only members may purchase bicycles or bike parts,
  • The base price for a used frame is $25
  • The price varies depending on the quality of the frame and its condition
  • The total cost of the bike will include the cost of the frame, and any new or used parts that are on the bike at the time that the bike is sold
  • New parts must be paid for up-front immediately upon being received, regardless of whether the bicycle is ready to leave the shop
  • So as not to compete with local bicycle shops, we charge 100% mark-up on all new parts, with the exception of parts donated by companies for us to sell. In the case of such donations, the parts are sold at slightly above cost
  • This does not include helmets, which are always sold at cost, in order to encourage safety
  • Prices for new parts are written on the parts themselves or can be found in the supplier’s catalogue

For used parts, consult shop's price guide.

Garbage disposal and recycling
  • Garbage does not go into the dumpster in the alley, as this dumpster is not maintained by the university, or RTM/LVL.
  • Instead, garbage and recycling goes in the basement of the Hall building.
  • All members (especially volunteers) are responsible for the appropriate disposal of garbage and recycling.
Administration of the shop
  • RTM/LVL is “volunteer-run”
  • Right to Move/La voie libre is non-hierarchical
  • All decisions pertaining to the mandate, image, and fundamental structure and administration of the shop are made by consensus by the volunteers
  • If the decision does not meet the above criteria, the decision can be made by “majority rule,” or, in the case of trivial matters, or emergency situations in need of immediate attention, by individual volunteers. However, volunteers are always encouraged to consult the group before taking action.

Consensus can be reached in one of two ways:

  1. Through email: A volunteer can make a proposal through the mechanics' mailing list along with a reasonable time limit for other volunteers to respond. If, during this period of time, there are no objections, and the proposal has approval from a good percentage of volunteers, the proposal passes.
  2. At a volunteers' meeting (preferable): For a decision to pass, all volunteers present at the meeting must agree (as per the voting regulations described in RTM/LVL's constitution) on the proposal for it to be passed.
volunteer_guidebook.1479942272.txt.gz · Last modified: 2016/11/23 18:04 by wikiadmin